Blackberry Tips

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Contents

Introduction

This page is meant to capture some tips and tricks specific to the BlackBerry mobile platform

Useful URLs

Wiping Data

The following steps will allow you to wipe your Blackberry Device.

(Note: this is for system software 4.1 and above.)

  1. Under the Options > Security > Scroll down to Content Protection.
  2. After clicking Content Protection Scroll down and click Wipe Handheld.
  3. The following message will appear:
    • Warning, all application data will be lost? Email service and other services will be disabled.
  4. Click continue and the device will have been wiped.

On the 8800 use the following steps.

  1. Go to Options
  2. Select Security Options
  3. Select General Settings
  4. Click the Menu key
  5. Select Wipe Handheld
  6. Click Continue
  7. Type in the word blackberry

To delete the service book for the BlackBerry Enterprise Service

  1. From the Home screen of the BlackBerry device, click Options.
    • Note: Depending on the theme on your BlackBerry device, you may need to click Settings > Options.
  2. If you are running BlackBerry Device Software 4.1, click Advanced Options > Service Book. If you are running BlackBerry Device Software 4.0 or earlier, click Service Book.
  3. Locate the service book associated with your BlackBerry Enterprise Service account. It will probably say "Desktop" (CMIME)
  4. Scroll to the service book and press the menu button.
  5. When prompted select Delete and confirm the selection.

Hiding filed messages on Exchange

This tip was generated on XP and Office 2003.

When messages are "dragged and dropped" to offline folder destinations, they still show in the BlackBerry inbox. If you wish to remove the items so that they do not show up on the BlackBerry, you will need to perform the following steps:

  • Use the right mouse button to drag the message(s) to your desired offline folder
  • Select "Copy" from the contextual menu
  • Delete the messages from the original folder
  • You should no longer see the messages on your BlackBerry

Thanks to Robert Stein for contributing this tip.

Retrieved from "http://prowiki.isc.upenn.edu/wiki/Blackberry_Tips"
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