Using Exchange and its Clients
From Provider Notes
For more information about ISC's Exchange Service, visit the Provider Web [1].
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User Documentation: Email, Calendar and Tasks
- Usage Highlights Outlook 2003
- Usage Highlights Outlook 2007
- Usage Highlights Entourage 2004
- Usage Highlights Sharing & Delegation
- Managing resource and group accounts in Exchange
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Microsoft Online Tutorials and How-to Articles
Microsoft has many free online tutorials to help users get comfortable with Outlook 2003 and 2007. Training is self-paced, but seem to average 20-50 minutes each. A sample of titles is listed below. More details and direct links are on the MS site.
In addition, users may also find the How-to Articles on MS' site very helpful for each client:
- Get to know your Outlook Calendar
- Organize meetings with Outlook
- Control how you send and see messages
- Search folders: the easy way to find, read and organize your mail
- Office security basics
- So that's how! Great Outlook Calendar features to make time work for you
- See and share multiple calendars
- File or archive your email on your own computer
- Become an address book expert
- Up to speed with Outlook 2007
- Get out of your Inbox with Outlook 2007
- Calendar I: Outlook calendar basics
- Manage your mailbox (5 session series)
- Keyboard shortcuts in the 2007 Office system
- Outlook and RSS
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Quick Reference Cards
Several companies offer quick reference cards (for purchase) for users to keep at hand while learning how to use Outlook or Entourage. Each cover basic tasks, which the new user will need to master fast.
Other Provider Wiki Pages Exchange Tips and Tricks
